25 Jul until 30 Sep 2020
Sun to Wed - Lunch only
Thu to Sat - Lunch & Evening
See opening times

FAQs.

Welcome to Derby Market Place – a space to support local businesses, chill out and dine on your favourite food. Here are a few details that you may find useful:

How to book

  • Tickets can be pre-booked in advance online at derbymarketplace.co.uk 
  • In person at the ticket kiosk in the Market Place 
  • By phone (01332 255800) through our Derby Sales and Information at Riverside Chambers (Full Street, Derby DE1 3AF)
  • Deaf people can text 07812 301 233
  • Sign video https://www.derby.gov.uk/signing-service/

There are a number of covered chalets and open tables that will be allocated on a first come first served basis. Accessible chalets and tables are pre-bookable over the phone and in person to ensure we can accommodate your request.  These will not be made available for general sale on the website

How it works

  1. Book a table
  2. Make a note of your table number
  3. Order your food from your favourite local café, restaurant or pub and quote your table number
  4. Sit back, relax and wait for your meal
  5. Join the conversation through by using #derbymarketplace

What about the Government guidelines?

We have everything covered, so you can relax in a safe environment, here are the measures we are putting in place:

  • There will be hand sanitisers available at the entrances and exit and on each table.
  • Social distancing measures are in place for queuing and the tables are laid out in accordance to the latest guidelines.
  • Regular cleaning of all communal spaces.
  • Hourly clean of toilets and they will also be deep cleaned daily.
  • Our staff will sanitise and deep clean each table between bookings.
  • Every day there will be a deep clean of all areas.
  • Signage will be available to help with social distancing.

Where is Derby Market Place?

Derby Market Place ( DE1 3AH ) is located in the heart of Derby's Cathedral Quarter, with great transport links from all areas of the City and just a few minutes walk from the Bus Station. It is surrounded by two of Derby's entertainment venues - Guildhall Theatre and QUAD, along with a selection of shops, bars and restaurants.

Get Directions

Where’s the best place to park if I’m driving?

Parking is available at either Bold Lane Car Park or the Assembly Rooms Car Park.

The Assembly Rooms are offering a 20% discount for all patrons of Derby Market Place. Validate your parking card at the Market Place entrance and enjoy a 20% discount when you go to pay! Hurrah!

What are the opening times?

Derby Market Place will be open for booking from Saturday 25 July until 30 September.

Until 10th August:

  • Sunday to Wednesday 11-2pm,
  • Thursday to Saturday 11-2pm and again 6-9pm

From 11th August:

  • Sunday to Wednesday 12-3pm,
  • Thursday to Saturday 12-3pm and again 6-9pm

Can I just turn up?

We do encourage people to reserve a table beforehand in case of high demand. However, where tables are available then these will be offered on a first-come, first-served basis.

How do I order my food?

Details of suggested outlets are listed on the website where you can get in touch with your chosen café, restaurant or pub directly. They will let you know if they will offer a table delivery service or if you need to collect your order.

How long can we stay for?

You book for a 3 hour service slot. Please factor in delivery times and consumption to allow you enough time to enjoy your meal. The space will need to be clear at the end of the service slot to be cleaned down. There is a bar on site and drinks can be purchased after displaying proof of your food order. Alcohol can only be purchased with food consumed on the premises. The bar will close 15 minutes before the end of the service slot.

Can we collect and bring our food on site ourselves?

You can, but we ask that you pre-book a table first. This is to stop your food getting cold while you queue and stop frustrations when you have to log your details.

Where can I order food from?

You can order your take-out food from any food outlet in the city that is offering a take-out service.  A list of a selection of suggested eateries is available on the website. 

Can I eat my lunch from sandwich take-away shops at Derby Market Place?

Yes, subject to availability. Derby Market Place is a space to sit and enjoy food at the heart of the city centre.

How many people are allowed per table?

There is a maximum of 6 people to a table ensuring current social distancing guidelines are met.

What happens when I arrive?

You will be asked for your booking details and we will need to take your details down for track and trace purposes. This information will not be shared with any third party and won’t be used for marketing purposes.

You will then be guided to your table. If your chosen food outlet is providing delivery, they will find your table and deliver it straight to you.

Do I need to provide the names of all people on our table?

No, only the person who makes the booking. Please let your group know you are leaving your details for track and trace purposes on their behalf.

What if we turn up at different times?

No problem. Simply pass the confirmation of your booking and the table number on to the group and they can turn up separately.

Do we have to arrive at the start of the service slot?

No. Once booked the table is yours for the 3 hour service slot. Derby Market Place is a flexible, clean space to enjoy food with others. Tables that are vacated early will be offered to customers who have not booked in advance.  Last entry 30 mins before close.

Is there a bar?

Alcohol can be purchased on site after displaying proof of your food order. We would encourage as many people to make contactless payments wherever possible. Alcohol can only be purchased with food consumed on the premises and the bar will be operating a “Challenge 25” policy. If you are fortunate enough to look 25 or under then proof of age may be requested. Our approved forms of ID are: valid Driving Licence, valid Passport, Military ID, Any other form of ID with the PASS hologram on it.  We reserve the right to refuse alcohol to those we feel are too far under the influence.

Please note: The bar will be closed on Monday 3, 10, 17 and 24 August 2020.

Can we bring drinks in containers?

Non-alcohol drinks in plastic bottles are allowed but please do not bring any glass or alcohol onto the site..

Are children allowed on site?

Children are more than welcome on site but must be accompanied by an adult. 

We have a limited number of highchairs available, they are pre-bookable, or please ask our team on the day if you wish to use one.

Are dogs allowed on site?

Guide dogs only are welcome on site.

Will cutlery be supplied?

Cutlery will be supplied by the outlet, or alternatively you can bring your own disposable cutlery.

Is smoking permitted?

Smoking is not permitted on site. This includes the use of e-cigarettes in all forms.

Can we pay by cash?

We would encourage as many people to make contactless payments wherever possible.

Are there toilets on site?

Yes, the venue has its own toilet facilities, which will be routinely cleaned on the hour to remain covid secure.

Enjoy!

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